Dear Charms Official Customers,

We wish to inform you that due to a significant increase in demand and a temporary staff shortage due to annual leave, orders placed up until July 1st may experience delivery delays. This exceptional situation is due to our commitment to maintaining the quality of our products while efficiently meeting the increasing demand, in a context where our human resources are temporarily reduced.

We kindly ask you to excuse these inconveniences and thank you for your understanding and patience during these busy times. Our team, albeit reduced, is working tirelessly to ensure that your orders are processed and shipped as quickly as possible.

If you have any questions or concerns regarding your order, please do not hesitate to contact our customer service. We are here to assist and answer all your queries.

We greatly appreciate your support and trust during this challenging period, and we are committed to providing you with the best possible services despite these challenges.

Sincerely,

Charms Official Team